Delivery & Serviceability Policy
Planned minimum order, delivery fees, service coverage and delivery arrangements for Khed.
Content updated: 7 October 2026
Jalad Bazaar is preparing for launch. The mobile app is under development; ordering, delivery and payment processing are not live. These pages explain the intended customer experience and will be updated before launch where necessary.
Supported locations within Khed
Launch will initially cover supported areas within Khed, Maharashtra. The app should check serviceability for the delivery location before an order can be placed. Checkout and order placement should not be available outside supported areas. Exact coverage will be shared at launch; a location illustration on the homepage is not a coverage map.
Planned pilot minimum and delivery fees
These are the current approved pilot rules for launch. Applicable prices, delivery charges and any other disclosed charges must be shown before payment. The app will confirm the order value used for fees and any applicable offer or tax treatment; this website does not calculate checkout charges or take orders.
Minimum order: ₹199
| Order value | Delivery fee |
|---|---|
| ₹199–₹299 | ₹29 |
| ₹300–₹498 | ₹19 |
| ₹499 and above | FREE |
Estimated and scheduled delivery
Immediate delivery, where available, is planned to take approximately 30–45 minutes. This is an estimate, not a guarantee, and depends on location, serviceability, rider availability, order volume, traffic, weather, road/access conditions, stock/store status and other operating circumstances.
Scheduled delivery may also be offered where enabled in the app. Available slots and any revised estimate should be shown or communicated to the customer. No delivery estimate is a promise of a guaranteed arrival time.
Address, access and safe handover
Customers should provide an accurate address, access instructions and a reachable recipient. Reasonable contact attempts should be made before an order is treated as failed delivery. Products should not be left unattended unless the customer expressly authorises it and the goods are suitable for unattended delivery.
If delivery cannot be completed
For non-delivery attributable to Jalad Bazaar, the appropriate refund or remedy should include the applicable product amount and delivery charge. If an incorrect address, inaccessible location or recipient unavailability contributes to failure, support should review the circumstances and explain any redelivery or cancellation consequences. No automatic penalty is imposed by this policy.